- Enhanced Navigation: A multilingual interactive map guides pilgrims to key services like restrooms, health centers, and Zamzam water stations, easing navigation for international visitors.
- Child Safety Measures: Special wristbands with contact details and three ID wristband printing devices at main entrances help quickly reunite lost children with their families, prioritizing child safety.
- Modern Tech Integration: By combining digital tools with traditional practices, the General Authority aims to ensure a safer, smoother, and more accessible pilgrimage experience for all visitors.
The General Authority overseeing the Grand Mosque and the Prophet’s Mosque has launched a range of advanced tech services aimed at improving the experience for Umrah pilgrims.
These innovations are designed to streamline the pilgrimage process, offering millions of visitors a safer and smoother journey, allowing them to focus on their spiritual activities without worrying about logistics.
Interactive Navigation Map
One of the key features introduced is a cutting-edge interactive map, available in several languages. This map provides detailed directions throughout the mosque complex, guiding visitors to essential services like restrooms, health centers, Zamzam water stations, mobility carts, and other necessary facilities. By supporting multiple languages, the map helps eliminate communication barriers, making navigation easier for international pilgrims.
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Child Safety Wristbands for Pilgrims
To enhance child safety, the authority has introduced special wristbands for children, available at major entrances such as the Ajyad Gate and King Fahd Gate.
In addition, three new ID wristband printing devices have been installed at key locations: King Abdulaziz Gate, King Fahd Gate, and the Ajyad Bridge. These devices allow parents to easily obtain wristbands for their children that include contact information, helping mosque staff quickly reunite lost children with their families.
This initiative is part of the authority’s ongoing commitment to improving safety and security for young visitors. The wristbands provide a practical solution for locating children who may become separated from their parents during Umrah or prayer times, reducing stress for families and ensuring a more peaceful visit.
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Commitment to Pilgrims’ Needs
With these offerings, the General Authority is taking a proactive approach to meet the needs of millions of pilgrims. By integrating digital tools and prioritizing safety, the authority showcases its dedication to blending modern technology with traditional practices, making the pilgrimage experience at the holy mosques safer, more efficient, and accessible for all worshippers.
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